NorthOps Websites
A website built to win enquiries.
A fast, mobile-friendly website with an enquiry form that sends each enquiry to your inbox and an instant reply to the customer. Business and Growth packages add an enquiry pipeline, reminders, booking and follow-up. You can also add an AI chat assistant that answers customer questions and takes enquiry details. Designed and built for you by NorthOps.
From£499
Basic one-page website. Larger sites and AI features quoted separately.
Larger sites quoted on what you need
No long contracts
Fixed quote before we start
What you get
Every enquiry goes
Every enquiry goes
straight to you.
Every NorthOps website, including Starter, emails each form enquiry to you and sends the customer an instant reply. Business adds an enquiry pipeline and reminders. Growth adds online booking, a built-in customer record and automatic follow-up emails.
Website→
Enquiry capture→
Instant reply→
Enquiry pipeline→
Follow-up
Starter covers the first three steps. Business adds the pipeline and reminders to chase quotes. Growth adds automatic follow-up emails to customers who've agreed to hear from you.
Clear, fast and mobile-friendly
What you do, where you work and how to reach you, laid out for the phones your customers actually use.
Enquiries straight to you
A structured enquiry form plus tap-to-call and WhatsApp buttons. Each form enquiry is emailed to you and the customer gets an instant "we've got it" reply.
Enquiries logged (Business and Growth)
Enquiries go into an enquiry pipeline, so you can see who's waiting for a reply or a quote. If you use the Trades Business Toolkit instead, recording enquiries in it is manual entry.
Follow-up (Business and Growth)
Business includes reminders to reply and chase quotes. Growth adds automatic follow-up emails to customers who've asked to hear from you.
Packages
Pick a starting point.
Pick a starting point.
We'll quote the rest.
Websites start from £499 for a basic one-page site. Bigger sites are quoted on what you need: pick the package closest to you and we'll send a fixed written quote before any work starts.
Starter
A one-page website for a business that needs to look professional and be easy to contact.
What's included
- One-page, mobile-friendly website in your branding
- Enquiry form sent to your inbox, with an instant reply to the customer
- Tap-to-call and WhatsApp buttons
- Linked to your Google Business Profile
- Search basics: page titles, descriptions and business details set up properly
- Help connecting your domain and email
- One round of changes before launch
Our recommended package
Business
A full website for an established business, with enquiries logged in a pipeline and reminders to follow them up.
Timescale set out in your written quote
Everything in Starter, plus
- Up to 5 pages, for example home, services, areas covered, about and contact
- Quote or booking request form that asks the right questions for your work
- Enquiries logged in an enquiry pipeline. Using the Trades Business Toolkit instead? Enquiries are added to it by manual entry
- Reminders to reply and to chase quotes
- Page wording written with you
- Privacy-friendly visitor stats
- Two rounds of changes and a 30-minute handover call
Growth
For businesses ready to run enquiries, bookings and follow-up as one joined-up system.
Takes longer, depending on scope
Everything in Business, plus
- Up to 10 pages, including individual service and area pages
- Online booking or a step-by-step quote request, linked to your calendar or booking tool
- Built-in customer record (CRM) showing where every enquiry is up to
- Automatic follow-up emails, such as quote chasers and review requests, to customers who've agreed to hear from you
- Monthly summary of where your enquiries came from
- Three rounds of changes and a 60-minute handover call
Price depends on the number of pages, the features you need, who writes the content and any integrations. You get a fixed written quote before work starts. AI chat assistants are quoted separately from website packages. The price we quote is what you pay: NorthOps isn't VAT registered, so there's no VAT to add. Third-party costs, such as your domain name or a paid booking tool, are billed by those providers and we'll list them in your quote.
Optional support plan
We look after it. You get on with the work.
Hosting, security, backups and small changes, handled for you. Optional monthly care. No minimum term. Cancel with 30 days' notice. If you cancel, the care service ends and you keep your website. Prefer to look after it yourself? We'll hand over everything you need.
Care
- Hosting and SSL certificate
- Uptime and enquiry-form checks
- Backups and updates
- Up to 30 minutes of small changes a month
Care Plus
- Everything in Care
- Up to 1 hour of changes a month
- Check that follow-ups are running
- Monthly enquiry summary and a short review call each quarter
Ongoing support is proposed for a monthly fee, based on what you buy. Unused change time doesn't roll over. Larger changes are quoted separately before we do them.
AI chat assistant
Want a chat assistant on your site?
A website chat assistant answers customer questions from information you approve and collects enquiry, quote or booking request details for you, even while you're on a job or closed for the day. It can go on a new NorthOps website. We can add an assistant to most existing websites. Send us yours and we'll confirm what's possible.
Example sites
See the kind of website we build.
Example sites we built to show the design, layout and enquiry features you can expect on desktop and mobile. The businesses are examples, not clients. Open any of them to click around it yourself.
Websites start from £499. Larger sites are quoted on what you need, with a fixed written quote before any work starts.
About these examples. Kestrel Plumbing & Heating, Fade & Co., Quillfen Systems, Harlowmere Skin & Wellness, Hollowmead Lettings & Property and Ornsley IT are example businesses, not real companies. These are example sites built by NorthOps, not client work. The chat assistants on some of them are examples of an assistant that can be added to a website. Names, phone numbers, reviews, ratings and accreditations shown on them are placeholders, and the photos used on some of them are licensed stock images; others use illustrations.
How it works
From first email to live website.
01
Tell us about your business
Email or call us with what you do, where you work and what you want the website to do. We'll ask a few questions, by phone or on a short video call.
02
Get a fixed written quote
We recommend a package, explain what's included and send a fixed price and timescale. No work starts until you're happy with it.
03
We build, you review
We design and build the site, set up enquiry capture (plus the pipeline, reminders or follow-up your package includes), and share a private preview link for your changes.
04
Launch and handover
We put the site live on your domain, test every form and button, and show you how enquiries reach you and, on Business and Growth, where they're logged.
05
Care plan, if you want one
Choose a monthly care plan, or take the site and look after it yourself. When you're ready, you can add bookings, a CRM, automation or reporting.
Common questions
Websites: the questions people ask.
How much does a website cost?
Websites start from £499 for a basic one-page website. Larger sites and AI features are quoted separately: the price depends on how many pages you need, the features and any integrations. You always get a fixed written quote before we start, so there are no surprises.
Do I need to add VAT?
No. NorthOps isn't VAT registered, so the price we quote is the price you pay.
Am I tied into a contract?
No. The build is a one-off cost. Optional monthly care. No minimum term. Cancel with 30 days' notice. If you cancel, the care service ends and you keep your website.
Who owns the website?
You do. Once the build is paid for, the website is yours. Your domain name stays registered to you. If you leave the care plan, we'll hand over everything you need to host it elsewhere.
What do you need from me?
Your logo if you have one, a list of your services and the areas you cover, and any photos of your work. We help write the words on Business and Growth. If you don't have photos yet, we can use licensed stock images to start.
Can you guarantee I'll rank first on Google?
No, and you should be wary of anyone who does. We set up the search basics properly and link your Google Business Profile, which gives your site a sound starting point.
I already have a website. Can you help?
Yes. We can rebuild it, or add enquiry capture and follow-up to what you have. Send us the address and we'll tell you honestly what we'd recommend.
Can I add more later?
Yes. Start with Starter or Business and add bookings, a CRM, automation or reporting when it helps. You pay only for what you need now, and each addition is quoted before we start. See our services.
Is an AI assistant included?
Not as standard. A chat assistant that answers customer questions and collects enquiry details can be added to a new NorthOps website or to the one you already have. See how the assistants work.
How long does a website take?
It depends on what's being built. Your fixed written quote sets out the timescale before any work starts.
Can enquiries go into the Trades Business Toolkit?
Yes, by manual entry. The Trades Business Toolkit is an Excel workbook with no automatic link to your website, so you add each enquiry to it yourself.
Enquire about a website
Tell us about your business. We'll send a clear quote.
Use the enquiry form, email us a few details, or call. We'll reply within one business day.
- What your business does and where you work
- Your current website, if you have one
- Which package looks closest, if you know
- When you'd like the site live