NorthOps AI assistants
An assistant that answers when you can't.
A chat assistant on your website answers customers' questions from your own information and takes down their enquiry, quote or booking request for you. It can go on the website you already have, or a new one.
From£79/mo+ £149 setup
Setup is done by NorthOps. 3-month minimum.
What it does
Three moments it earns its place
Everyday situations where customers would otherwise wait, and what the assistant does in each.
You're on a job when someone asks about your services
The assistant answers their questions about what you do, where you work and what to expect, then takes their name, contact details and what they need. The enquiry is waiting for you when you're free.
A customer wants to enquire after you've closed
Instead of a contact form and a wait until morning, the assistant answers them there and then and collects the details of their enquiry, quote or booking request, ready for you to pick up next working day.
Your team keeps answering the same questions
Opening hours, areas covered, example prices, how it works. The assistant handles the common questions, so your team can spend their time on the work and the customers who need a person.
Already have a website?
Keep your website. Add the assistant.
We can add an assistant to most existing websites. Send us yours and we'll confirm what's possible. You don't need a new site from NorthOps.
Try the examples
Talk to one before you decide
Two example websites have a chat assistant you can talk to. They were built for example businesses and are not client work; names, numbers and reviews on them are placeholders.
Volta, for Quillfen Systems
An example website for a data cabling, networking and CCTV installer. The business is an example, not a client.
Mira, for Harlowmere Skin & Wellness
An example website for an aesthetics and wellness clinic. The business is an example, not a client.
What's included
Set up from your information, handed over to you
Everything a working assistant needs comes as standard, and you choose what to add. For its limits, see the FAQ.
A working assistant on your site
Where requests go next
Phone
AI phone reception
Want the same for your phone? The NorthOps AI receptionist answers the calls you can't get to, in your business name, and texts you a summary after every call. Plans from £149 a month.
Cost
How much does it cost?
Assistants start from £79 a month plus £149 setup, with a 3-month minimum. Setup is done by NorthOps, and assistants are priced separately from website packages. Links to calendars, CRMs or other tools are quoted separately, and you see the full price in writing before any work starts. NorthOps isn't VAT registered, so there's no VAT to add.
Common questions
Questions about the assistant
Can I add an assistant to my existing website?
Yes. We can add an assistant to most existing websites. Send us yours and we'll confirm what's possible. Use the enquiry form and we'll follow up with a fixed written quote.
Can I try one first?
Yes. Two example websites have a chat assistant you can talk to: Volta on the Quillfen Systems example and Mira on the Harlowmere Skin & Wellness example. Both are example businesses, not client work.
What are its limits?
It answers only from information you approve, and it can make mistakes, so check anything important. A booking request isn't a booking until you or your team confirm it. Links to your calendar, CRM or other tools are scoped and quoted separately. When a customer asks for a person, a question isn't covered, or there's a complaint or something urgent, the conversation is passed to you or your team.
Do you offer an AI phone receptionist?
Yes. The NorthOps AI receptionist answers the calls you can't get to, in your business name, and sends you a summary after every call. Plans start at £149 a month. See the AI receptionist.
Contact
Ask about an
assistant.
Tell us about your business and what customers usually ask. For the phone receptionist, choose AI receptionist below.