Websites, AI assistants and business systems for trades, property and service businesses.
Example data for example businesses, not client work.
Example system · sample data
An example of the system we set up around a business. Enquiries from your website, chat and phone land in one place, get quoted and followed up automatically, and end up booked, invoiced and counted.
Example system for an example business. Names and figures are sample data, not a client account. Business systems from £1,499 + £99 a month, 3-month minimum.
Problems we fix
Usually in the same few places. Here is what NorthOps puts in place for each one.
A website enquiry form that sends the customer an instant reply, and a chat assistant that answers common questions while you're busy.
Every quote gets a chase date, with reminders, and automatic follow-up where you want it.
Job costing and a dashboard, in the Trades Business Toolkit or a system built for you.
Deposits, stage payments and final invoices tracked against each job, with overdue ones flagged.
Standard steps, templates and reminders, written down and set up so they don't depend on one person remembering.
A job tracker and dashboard showing where each job is up to, what's been invoiced and who owes what, in the Trades Business Toolkit or a custom system.
Fast, mobile-friendly and built around one job: turning visitors into enquiries. Every NorthOps website sends each enquiry to your inbox and an instant reply to your customer.
From £499for a basic one-page website. Larger and custom sites are quoted on what you need.
Answers customers' typed questions from information you approve, and takes their enquiry details for you.
From £79 a month + £149 setup. 3-month minimum. Can go on the website you already have.
Website chat only. For phone calls, see the AI receptionist.
Answers the calls you can't get to, in your business name, then texts you a short summary of each one.
Receptionist from £149 a month, Receptionist Plus from £249 a month, Front Desk for teams from £349 a month. Plus a setup fee; 3-month minimum. You keep your number.
One Excel workbook for your quotes, jobs, costs, invoices and profit. Yours to keep, no subscription.
£59 founding price for the first 10 customers, then £99.£99, one-time purchase. Toolkit + Setup £249.
A workbook, not a hosted CRM: you add enquiries to it yourself.
The CRM, quote follow-up, reminders and job tracking that fit the way you already work, set up and handed over.
From £1,499 + £99 a month. 3-month minimum. The final price is set by your needs, in a fixed written quote.
Demo, sample dataNorthOps isn't VAT registered, so there's no VAT to add. A "from" price is the lowest price for that service; your fixed written quote, or the plan you choose, shows the full price before you pay anything. Ongoing support plans are available for an additional monthly fee.
Six websites we built for example businesses, to show what yours could look like. Every one is an example, not client work. Names, numbers and reviews on them are placeholders.
Systems we can build
These aren't case studies. They're examples of the kind of system NorthOps sets up, so you can picture one for your business.
TradesExample system
A lead-to-invoice system for trades businesses. Enquiries are collected in one place, tracked by stage, followed up on a schedule and managed through to payment.
Ideal forPlumbers · Electricians · Builders · Heating engineers
Discuss a system like thisServiceExample system
A booking and retention system with reminders, confirmations, review requests and messages that invite clients back.
Ideal forBarbers · Hair salons · Nail salons · Beauty clinics
Discuss a system like thisPropertyExample system
A structured workflow for maintenance requests across a property portfolio, from first report to finished job, instead of long email chains and message threads.
Ideal forEstate agents · Property managers · Maintenance companies
Discuss a system like thisHow we work
First we understand how your work runs, then we build only what helps. You always know the price and what happens next.
A free conversation about how enquiries arrive, how jobs run and where the time goes. By form, phone, email or WhatsApp.
We look at how work flows today, from first enquiry to paid invoice, and find what slows it down or lets work slip.
What we recommend, and a fixed written quote: what will be built, the price and the timescale, before any work starts.
We build and test it, you review it privately, and it goes live only once you approve, with a plain-language handover.
Optional support for a monthly fee, as your business changes. Or take it over and run it yourself.
Starting prices are on the site, and you can try the demos yourself before we talk.
Tell us how your business runs today. We'll help you find what's worth fixing first, then quote for it. Free, with no obligation.
NorthOps was founded by Maros Cincura to help businesses grow, cut repetitive admin and keep work organised with practical tools and smarter systems.
It's built on a background in engineering, manufacturing and technical operations: understand how a business works, find what slows it down, and build something practical that makes a real difference.
NorthOps is based in Ashford, Kent, and works online with businesses in the UK, US, Canada and other English-speaking countries, by phone and video. That includes sole traders and people running a business on their own, not only limited companies.
Websites start from £499 for a basic one-page website. Larger sites and AI features are quoted separately. You get a fixed written quote before any work starts. NorthOps isn't VAT registered, so there's no VAT to add.
Yes. NorthOps works with sole traders, people running a business on their own and growing teams, as well as limited companies.
Yes. NorthOps builds website chat assistants that answer questions from information you approve and collect enquiry, quote or booking request details for you. For phone calls, the NorthOps AI receptionist answers the calls you can't get to and sends you a summary, from £149 a month.
The chat assistant answers typed questions on your website and takes enquiry details. The AI receptionist answers phone calls you can't get to, in your business name, and texts you a summary. They're separate services and you can have either or both.
Yes. We can add an assistant to most existing websites. Send us yours and we'll confirm what's possible. Assistants start from £79 a month plus £149 setup, with a 3-month minimum, and setup is done by NorthOps.
A Microsoft Excel workbook for trades that tracks quotes, jobs, costs, invoices and profit. It's a one-time purchase: £59 founding price for the first 10 customers, then £99, or £249 with NorthOps Setup (toolkit included). It needs Excel 2016 or later on Windows or Mac.
It depends on what's being built. Your fixed written quote sets out the timescale before any work starts.
Not always. Often the tools you already use can be set up better or connected. Where something new would help, we'll recommend it and can set it up for you.
No. AI is used only where it saves real time. Many improvements come from a clear process, a good website and reminders that run on a schedule.
Ashford, Kent, in the United Kingdom. NorthOps works online with businesses in the UK, US, Canada and other English-speaking countries: consultations are by phone and video, setup is done remotely, and enquiries get a reply within one business day.
A website, an assistant, a system, or help deciding where to start. Send the form, or call, email or message us on WhatsApp.
